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MetroLAN^TM

MetroLAN^{^TM}E-LAN MultiPoint-to-MultiPoint
Ethernet Virtual Connection (EVC)

MetroConnect^T^M Carrier Ethernet

Basic	Real Time
Is for the end-user data applications that require no guarantees of performance and where cost per Mbps is the key requirement.	Is for end-users requiring low delay (Latency) for some of their traffic and is an ideal service class for packet voice (VoIP) and Video applications. End-users who purchase Real Time will have a percentage of their User Network Interface (UNI) port configured to allow Real Time traffic. The remainder of the UNI port can be used for Basic traffic. The End-user will be required to identify the Real Time traffic by setting the VLAN Class of Service (CoS) ID

Basic

Real Time

Is for the end-user data applications that require no guarantees of performance and where cost per Mbps is the key requirement.

Is for end-users requiring low delay (Latency) for some of their traffic and is an ideal service class for packet voice (VoIP) and Video applications. End-users who purchase Real Time will have a percentage of their User Network Interface (UNI) port configured to allow Real Time traffic. The remainder of the UNI port can be used for Basic traffic. The End-user will be required to identify the Real Time traffic by setting the VLAN Class of Service (CoS) ID

Up to 3 Classes of Service per Ethernet Virtual Connection (EVC)

MetroLAN^TMis an E-LAN MultiPoint-to-MultiPoint Ethernet Virtual Connection (EVC) bridging service that provides any to any connection to two or more End-User sites, for Virtual Private Local Area Network (LAN) Services, Multipoint Layer 2 VPNs, and Transparent LAN Services.

For inter-company packet voice (VoIP) applications, Real Time is offered on a per-UNI basis and is designed to support packet voice applications over the MultiPoint-to-MultiPoint service.

MetroLAN^TM is available on 100Mbps bandwidth port speeds with 2Mbps allocated for Real Time and 1000Mbps port speeds with 10Mbps allocated for Real Time. The percentage of Real Time is referred to as a Committed Information Rate (CIR).

MetroLAN^TM is an any to any data service connection with one MultiPoint-to-MultiPoint EVC or VLAN that provides full port native Ethernet LAN

speeds of 10 Mbps, 100 Mbps and 1 Gbps with two Class of Service options - Basic and Real Time.

MetroLAN^TM creates a connectionless network of User Network Interfaces (UNIs), allowing for the bundling of all End-User UNIs into one single V-LAN. Is a suitable service for Metro LAN-to-LAN connectivity providing Data, inter company packet voice (VoIP) applications and allows for the End User to control their own VLANS and Layer 2 protocols.

Download Document

MetroLAN_Product_Datasheet_Rev2-2-May11.pdf

5.0 M

MetroLAN^T^M offers the following Guaranteed Availability based Service Level Agreements (SLAs):

Premium Gold 10-1000Mbps
- 4hrs response-time and 99.90% Guaranteed Availability
Premium Silver 10-1000Mbps
- 8hrs response-time and 99.55% Guaranteed Availability
Premium Bronze 10-1000Mbps
- 10hrs response-time and 98% Guaranteed Availability
Standard 2-100Mbps
- 12hrs response-time, MFN Basic SLA

MetroLAN^TM Service Levels Agreements Reference Chart

A persistent question of users and network operations is how well is the network operating? Quick, consistent transport of traffic across the network is very important. Customers are demanding that Service Providers maintain more stringent network performance of which are formalize with Service Level Agreements (SLA's).

Here at Metrofibre networx our Service Level Agreements (SLA’s) have been specifically designed to ensure customers uptime of the network and the end-to-end service traffic performance.

Performance Assurance

For best traffic performance assurance guarantees, we track and measure the performance of traffic transiting across the entire Metrofibre networx, from customer interface to customer interface, with our Network Performance Management system that collects, monitors and measures end-to-end service performance for each MetroLAN^TM Class of Service (CoS) priority provisioned (Basic and Real Time).

Our MetroLAN^TM is monitored centrally at our state of the art Network Operations Center (NOC) to the MEF pre-defined CoS Service Performance parameter thresholds (See below).

Network-Uptime Assurance

For the best network-uptime assurance guarantees, we ensure that our network designs have sufficient resiliency built-in to meet the most stringent of Service Level Agreements.

MetroLAN^TM Class of Service (CoS) Performance Based - SLA

Metrofibre networx User Network Interface (UNI) is the physical 10/100/1000Mbps Ethernet interface or port that is the demarcation between the customer and the service providers network.

Metrofibre networx will always provide the UNI at the customer’s site, unless the service is a Standard (Basic) SLA service that is only provisioned with a low costing Fibre to UTP Converter. In this case the UNI will be the Access Ethernet Switch Port.

The Performance and Service Availability monitoring for each of the Class of Service guarantees offered, will be monitored across the entire Metrofibre networx

Monitoring can be either between UNI to UNI for services that reside entirely on the Metrofibre networx (ON-NET), or between UNI to E-NNI (External Network Node Interface) for services that are provisioned Network-to-Network, between network clouds operated by one or more service providers.

Metrofibre networx is a “Carrier Class Open Access” Metro Ethernet Network that is “Open” to all Service Providers, to deliver content to their customers on equal terms and designed to provide a high-level of SLA based Performance Assurance, based on the Metro Ethernet Form (MEF) 9/14.