Guaranteed Bandwidth Services
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provides a committed bandwidth (CIR) that can be On or Off Net
are configured as an E-Line (Metroline), E-LAN (MetroLAN), E-Tree (MetroTree) or E Access (MetroAccess) services types with 3 Class of Service (CoS)
FibreBroadband™
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is an On-Net “Broadband Service” where the base connection speed is an EIR (Excess Information rate).
This service will provide a minimum 1Mbps burst-able up to 15Mbps depending on network load and type of data.

You are currently on the MetroFibre Networx website, which caters for Wholesale, managing connectivity to over 60 Service Providers, ISP’s etc.

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with infinite broadband connectivity

Service Connections

FibreBroadband 5/15/25/50/100Mbps

FibreBroadband Services are an On-Net “Broadband E-Line Service” where the connection speed is an EIR (Excess Information rate). This service will provide a minimum 1Mbps burst-able up to 100Mbps depending on network load and FibreBroadband service speed. FibreBroadband is a full duplex (same data rate speed for up/down stream) Ethernet Virtual Connection (EVC) solution and provides Broadband flexibility at the lowest cost.

BusinessBroadband+5/15/25/50/100Mbps

BusinessBroadband Services are an On-Net “Business Broadband E-Line Connection” with 1-to-2Mbps Committed Information Rate (CIR). BusinessBroadband Services are an ideal Broadband connection for the Small to Medium Businesses (SMB’s) requiring both real-time (voice/video) and burstable (data/email/Internet) services. This connection will provide a minimum 1Mbps burstable up to 100Mbps depending on network load and BusinessBroadband service speed. BusinessBroadband Services are a full duplex (same data rate speed for up/down stream) Ethernet Virtual Connection (EVC) solution for businesses and provides comprehensive BusinessBroadband flexibility at the lowest cost.

GuaranteedBandwidth 2-1000Mbps

Guaranteed Bandwidth Services provide a committed bandwidth (CIR) that can be On or Off Net and are configured as an E-Line (Metroline), E-LAN (MetroLAN), E-Tree (MetroTree) or E Access (MetroAccess) services types with 3 Class of Service (CoS).

  • Basic: Is for the end-user data applications that require no guarantees of performance and where cost per Mbps is the key requirement
  • Priority Data: Is for the end-users a data application requiring a bandwidth guarantee and where Latency is not a requirement
  • Real Time: Is for end-users requiring low delay (Latency) for some of their traffic and is an ideal service class for packet voice (VoIP) and Video applications.

LANConnect 500Mbps & 1000Mbps

LANConnect Services are an Access On-Net E-LAN Connection that can be ordered in either 500 or 1000Mbps Committed Information Rate (CIR) bandwidth speeds. LAN Connect Services are an ideal connection for Businesses needing to connect their branch offices within the same Local business Area. LAN Connect Services are a full duplex (same data rate speed for up/down stream) Ethernet Virtual Connection (EVC) solution for businesses and provides comprehensive building-to-building connectivity at the lowest cost.

LANConnect Services can be ordered with 3 Classes of Service (CoS).

  • Basic: Is for the end-user data applications that require no guarantees of performance and where cost per Mbps is the key requirement
  • Priority Data: Is for the end-users a data application requiring a bandwidth guarantee and where Latency is not a requirement
  • Real Time: Is for end-users requiring low delay (Latency) for some of their traffic and is an ideal service class for packet voice (VoIP) and Video applications.

Connect Your Business

Voice - business telephone services

What is Voice over VoIP?

VoIP (Voice over Internet Protocol) is simply the transmission of voice traffic over IP-based networks. The number one reason to switch to VoIP technology for telephone service is cost reduction. VoIP has become popular largely because of the cost advantages to consumers over traditional telephone networks. VoIP for your business  can include a PBX and offers many more advanced features like desk to desk calling, automated attendant, managing extensions, music on hold, find me-follow me, conference calling and much much more.

By switching to VoIP, you can reduce your phone bill by up-to 50%.

It offers lower cost international and long distance rates which are generally one-tenth of what is charged by traditional phone companies.

  • High Quality calls at low cost
  • Infinitely expandable as your business grows
  • You don’t have to decide how many external lines you are going  to need

What do you require?

All you require is a VoIP service provided by one of our partner Service Providers across our low latency REAL-TIME Class-of-Service network. Call one of our partner Service Providers for more voice information.


Video - business video conference services

What are Video Conferencing Services?

Videoconferencing enables you to meet with your distant colleagues and business partners quickly and easily, and at a fraction of the cost and time involved in travel.

Cut costs and travel while you boost productivity.

Video Conferencing Services are now available in high definition (HD) telepresence (video and voice) that will you bring high-quality full visual/sound interactive experience to the board room, but also to conference rooms, executive offices and remote workers, increasing productivity and collaboration while ensuring minimal business disruption when travel isn't an option.

  • Enjoy a full HD experience
  • Save time and money on business travel costs: flights, hotels, taxis, plus time spent traveling when you are not available to work.
  • Develop global opportunities, your customer or supplier market can be anywhere in the world
  • Improve client services, video conferencing allows you to have more 'face to face' meetings at a fraction of the cost.

What do you require?

All you require is a Video Conferencing service provided by one of our partner Service Providers across our low-latency REAL-TIME Class-of-Service network. Call one of our partner Service Providers for more video information.


Data - Priority business data services

What are Priority data Services?

Your Data connectivity is vitally important and can be the difference between business continuity and disaster recovery. Whether you are connecting to an Off-site application or content service, or backing your data, reliability and security are key issues that can only be guaranteed  with a dedicated, Priority Data based service.

Is your data communication between your offices to expensive to operate, which has an impact on the bandwidth you can justify?

Does your organisation have multiple offices that require to be connected?  Maybe you already have some form of data communication between your offices - however the common complaints we hear from end users are:  that they are either too expensive to operate, which has an impact on the bandwidth they can justify, in turn, impacting on business operations.  The other complaint is from end-users who utilise internet connectivity and run Virtual Private Networks, while these can be cost effective, they cannot provide guarantees - particularly in relation to performance.

When you Connect your business with one of our quality partner Service Providers across our low-loss and delay priority data optimised network, we facilitate Priority Data Services that can provide the following:

  • Cost effective dedicated Priority Data High-Bandwidth options at affordable cost.
  • Secure Private Environment
  • Guaranteed Bandwidth Performance
  • Quality of Service (prioritise Off-site application, content services, or simply just backing up your data, for off-site data recovery)
  • Guaranteed Service Availability and Uptime

What do you require?

All you require is a Priority Data service provided by one of our quality partner Service Providers across our low-data-loss Priority  Data  Class of Service network. Call one of our partner Service Providers for more data information.


Internet - business Internet services

What is a business internet service ?

The Internet is named after the Internet Protocol the standard communications protocol used by every computer on the Internet. The Internet can powerfully leverage your organisations ability to find, manage, and share information.

Internet bandwidth?

Does your organisation have offices that rely on the internet connectivity to run Virtual Private Networks (VPN’s)? Maybe you use some other form of private networking between your offices - however the common complaints we hear from end users are: that the internet bandwidth contention ratio is generally too high and not guaranteed? With guarantees, they are either too expensive to operate, which has an impact on the bandwidth they can justify, in turn, impacting on business operations. The other complaint is from end-users who connect to the internet via a primary providers ADSL service, thus, when they have a problem they generally have to contact both the providers to isolate any problems?

When you Connect your business you business Internet with one of our partner Internet Service Providers across our “Open Access highly manageable Carrier Ethernet network”, we provide the following:

  • Dedicated bandwidth at affordable cost from 2-1000Mbps
  • Synchronous Service - means that your upload speed is the same as the downloading speed!
  • Cost effective best effort low contention ratio across our network
  • Guaranteed Service Uptime - SLA’s from Gold, Silver, Bronze and Standard.  
  • An highly managed network. monitored 24/7 via our MNOC

What do you require?

All you require is a business internet service to be provided by one of our partner Internet Service Providers (ISP’s) across our network. Call one of our partner Service Providers for more internet information.

Why Fibre?

Why Fibre?

Why Fibre? With all the different “last mile” Access Technologies that are available today in South Africa, it can be difficult to decide which Broadband Access Connection will work best for you. Whether your service is connected via air (wireless), electrically (copper) or light (fibre optics), carrying capacity (bandwidth) and transmission speed (Mbps) is dependent on the type of Access connection and its Contention Ratio.

Wireless Access is generally bandwidth limited, by the amount of limited licensed spectrum available. WIMAX typically offers asymmetric bandwidth with an higher downstream speeds than upstream speeds (refer to the chart below).

Wi-Fi (non licensed spectrum) typically provides bandwdth up to 130Mpbs full duplex depending how far you are away from the router (short distance limiation of a 100meters). Although, the service bandwidth speed will depend on the Wi-Fi’s router conncetion to the provider’s network. Typically will be connected to a DSL service.

LTE (Long Term Evolution) an asymmetric wireless technology designed to support roaming Internet access via cell phones and handheld devices. LTE can theoretically support downloads at 300Mbps or more based on experimental trials. However, the actual network available to an individual LTE subscriber sharing the service provider's network with other customers is significantly less. Typically in Gauteng download speeds experienced are 6-30Mbps with upload speeds between 6-15Mbps depending on the provider’s coverage distance from the Cell tower and the availability of shared LTE bandwidth.

Copper Access via ADSL & ADSL2+ (Asymmetric Digital Subscriber Line) are the most common fixed line Broadband connections in South Africa for residential and small businesses. The technology is distance limited and is asymmetric providing higher downstream speeds than upstream speeds (refer to the chart below). The maximum theoretical download speed for ADSL is 4Mbps and ADSL2+ is 24Mbps. However, the actual network speed depends the length and quality of the copper wire to the local exchange. In South Africa, typical download speeds are 1-4Mbps for ADSL and 1-10Mbps for ADSL2+. Upload speeds are up to .5Mbps for ADSL and up to 1Mbps for ADSL2+.

VDSL (Very-high-speed Digital Subscriber Line) now being deployed can theoretically support downloads at 54Mbps based on experimental trials making it the fastest available form of DSL. However, service is asymmetrical with a typical service download speed at 40Mbps and 3Mbps for the uploading In addition, to perform at this speed, VDSL relies on fiber optic cabling to the curb. VDSL has a maximum copper access distance of 1000Metres.

All Internet broadband services will have a contention ratio. The "contention ratio" is the maximum number of other people you will have to share the connection infrastructure with. Example: a contention ratio of 50:1 would mean that the maximum number of people you could be sharing the connection with at anytime is 49 other people.

Fibre Optics

Fibre Optics is a technology that uses glass fibres to transmit and receive data information messages. A fibre optic cable consists of a bundle of glass fibres, each of which is capable of carrying a light wave.

Data information messages are received electrically and then transmitted optically across the glass fibres by a laser that flashes/modulates the light wave “on/off” at tremendously high speeds, the faster the laser turns the light wave “on/off” the faster the bandwidth speed will be.

The patterns to which the laser flashes/modulates the light wave “on/off determines its protocol language and what the data information messages are. At the other end of the glass fibre, a receiver receives the modulated light wave and converts back the data information messages to its original electrical form. One of the greatest benefits to using optical light signals is the capacity and speed. Light travels much faster than an electrical system and has a much higher bandwidth capacity than copper or wireless. Also, it’s worth noting that Fibre optic cable has no scrap value and therefore is less likely to be stolen and is transparent to lightning strikes.

Why use Metrofibre networx Fibre?

The Metrofibre networx Carrier Ethernet 2.0 “Open Access” infrastructure provides businesses with highly managed Fibre Optic “True Broadband” connectivity to their chosen Service Provider or Providers.

Once a business property is on the Metrofibre high speed Carrier Ethernet network, they are not restricted in choice and can choose from an array of services, applications and content, whether it be Voice Over IP (Telephone, PBX), Video Conferencing, Data (VPN), Off-site Data Recovery/Data-Backup, Email/Applcation Hosting, Cloud Computing, Internet or CCTV Security Monitoring from all the major service providers in South Africa, all on a single fibre Installation to their premises.

The Metrofibre network provides Managed Broadband from 2Mbps up to 10Gbps between the business, and their preferred service provider or providers. As soon as the fibre installation to the premises has been completed and connected to Metrofibre network infrastructure, any number of service providers may now deliver world class high speed, Broadband Services to the business premise location.

Having the flexibility to connect to a number of world class providers, Cloud Services, Broadband, Content and Application all on the same “Open Access” fibre installation, enables the business to choose and integrate their business connectivity requirements to the most cost effective Broadband Solutions without being restricted in choice. They can even change from service to service until such time as they are happy with the quality of service delivered?

Furthermore for property owners, properties with world class broadband connectivity will attract high bandwidth usage clients, which are typically your larger business and as such be less prone to move on, once established.

Technology

Media

Communication type

Upstream Data Rate Speed

Downstream Data Rate Speed

Number of Lines/Circuits

True Broadband

Point-to-Point Access Distance

ADSL

Copper

Asymmetric

Up to 512Kbps (0.5Mbps)

Up to 4048Kbp (4Mbps)

x1

Downstream only

Approx. 4.8Km

ADSL 2+

Copper

Asymmetric

Up to 1Mbps (1.4Mbps theoretical)

Up to 10Mbps (24Mbps theoretical)

x1

Downstream only

Approx. 4Km

Bonded ADSL

Copper

Asymmetric

Up to 3Mbps

Up to 20Mbps

6x ADSL lines

Yes

Approx. 4Km

VDSL

Copper/Fibre

Asymmetric

Up to 3Mbps

Up to 40Mbps

X1

Yes

Fibre to the curb –Copper Access 1000m

2 Megabit Diginet

Copper

Full Duplex E1

Up to 2048Kbps (2Mbps)

Up to 2048Kbps (2Mbps)

x1

Yes

Approx. 4Km

Access WiFi

Wireless

Full Duplex

802.11n 1Mbps to 130Mbps (300Mbps theoretical)

802.11n 1Mbps to 130Mbps (300Mbps theoretical)

Access WiFi Meshed Node Network

Yes

Up to 100m

Access WiMax

Wireless

Asymmetric

802.16 512Kbps (0.5Mbps) to 3Mbps (100Mbps theoretical)

802.16 1Mbps to 8Mbps (100Mbps theoretical)

x1

Yes

Up to 2Km

LTE (Mobile)

Wireless

Asymmetric

LTE-FD Up to 15Mbps (300Mbps theoretical)

LTE-FD Up to 30Mbps (300Mbps theoretical)

X1

Yes

Up to 2Km

Access Fibre Optics

Fibre

Full Duplex

Up to 10000Mbps

Up to 10000Mbps

x1

Yes

100Km+

* Where technical information has been provided in this document, it has been compiled from information provided from a variety of third parties, is provided for information purposes only.

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